Shipping
Your VELNIC jewels, will be dispatched within 1-3 working days depending on the stock.
For pieces that are Made to Order, please allow 10-20 working days for shipment.
We strive to provide our customers with affordable shipping services as we are delighted to witness the global love for our VELNIC JEWELS.
| Type | Cost | Estimated Transit Times |
| Standard |
FREE for orders over $100 $5.99 for orders under $99 |
US: 5-14 Business Days UK: 5-14 Business Days Japan: 4-7 Business Days Other: 7-20 Business Days |
| Expedited |
$25.99 per order
|
3-10 Business Days |
VELNIC JEWELS is proudly based in Shanghai, China, where all of our pieces are carefully designed and dispatched.
Most of our customers don’t need to worry about import duties or taxes.
We use specialized cross-border logistics channels designed to minimize additional charges.
In the rare event that customs fees are applied, they are the responsibility of the customer. VELNIC JEWELS has no control over these charges and cannot predict the amount. International orders may occasionally go through customs clearance procedures, which could cause slight delivery delays.
Below you can find a full list of countries we ship to. We’re trying our very best to expand this list, if your country is not mentioned and you wish to place an order, please send an email to info@velnicjewels.com.
Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Australia, Austria, Belgium, Indonesia, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Macau SAR China, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, Vietnam, United Kingdom, and United States of America.
Please kindly note that if you refuse a shipment from VELNIC JEWELS, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to VELNIC JEWELS. This amount will be deducted from your merchandise refund. If you have any questions, please email us at info@velnicjewels.com.
